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Contact:CustomerSupport-AvivaIreland@teladochealth.com
  • Medical
    • Digital GP
    • Best Doctors Second Medical Opinion
  • Family Care & Bereavement Service
  • Get Fit Programme
Log in

Aviva Life & Pensions Ireland does not guarantee the ongoing availability of any of the Aviva Care Ireland services to its policyholders, and may, at its sole discretion, withdraw access to the services at a month’s notice. If we withdraw it, we’ll write to policyholders at least 30 days in advance of its removal. Teladoc Health (who provide the Aviva Care services) is not a regulated financial service.

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Family Care & Bereavement Service

Provided by Counsellors & Psychologists registered with The Irish Psychological Society

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Managing your mental health is just as important as your physical health. And It’s OK not to be OK. If you’ve lost a loved one or need help managing the emotional impact of life events, it might help to know there’s help on hand.

Our professional team of Psychologists can help if you’re:

  • Struggling with a bereavement
  • Overwhelmed, stressed or anxious
  • Feeling low, depressed or lonely
  • Need help developing coping and behavioural skills

Who can use the Family Care service?
You, your spouse or partner, your children up to 18 (23 in full time education).

Patients under 18 years of age are supported with a single assessment session during which they will benefit from a formal diagnosis. At the end of the consultation, practitioner Psychologists will make recommendations and support the patient as well as their carer/guardian/ parent, to access specialised services.

Who can use the Bereavement service?
The spouse or partner of the deceased customer/member anytime up to 12 months after the loss of their loved one.

How does it work?

  • 1Request either service by clicking on the button below and filling in our online form.

    A member of our Mental Health team will then contact you to obtain more information and make an appointment for you. These services are delivered by Clinical, Counselling and Health Psychologists registered with the Irish Psychological Society. Appointments can be made at a time to suit you and each session lasts up to 45 minutes. You are entitled to up to five consultations per issue per year.

If you have thoughts of suicide or self-harm, please contact your local emergency services for immediate response and help.
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