If you or a member of your family become ill or had an accident, it would be reassuring to know that you had the correct diagnosis and treatment plan. With the Best Doctors service, you can get a second medical opinion from a world leading expert so you can double check a diagnosis, investigate alternatives and get additional treatment options for any condition affecting your quality of life. You get access to 50,000 world-renowned specialists with 450 specialities and sub specialities who will work with your own doctors and consultants to advise on the best course of action. It can also be used for conditions diagnosed before taking out your cover with Aviva.
You decide how you want us to contact you (phone or email) and complete the online form. Your personal GP case manager will contact you to explain the process which involves four steps:
A dedicated case manager will be assigned to you who will guide you through the whole process and start gathering the necessary information about your case.
A clinical committee will perform an initial review of the medical records and other documents you provide.
The clinical committee will start the process of selecting the most experienced international medical experts in the relevant pathology.
You case manager will send your case details to the selected experts for review and maintain telephone contact in order to discuss the specifics of the case with you (and with your treating physician if desired).